Introduction
Customate Api tries to validate all incoming request’s data before starting to process payment, and returns errors in response, (i.e. verify the bank details of the Payee and the Funding source) but some errors could occur during bank transfer processing. In this case appropriate error code will be set to the transaction record.
{
...
"name": "External",
"status": "failed",
"error_code": "bt_not_allowed",
"error_message": "Transfer is not allowed. Please, contact the support team.",
"funding_source": {
"id": "97edba74-6e2a-4e6c-9a6e-c641a03e70d8"
},
"payee": {
"id": "6018601b-6f6c-4795-aade-226b64d00c64"
},
...
}
Bank transfer outward error code responses
| Error code | Additional information |
| bt_invalid_amount | Transfer amount is invalid. |
| bt_invalid_swift_code | Transfer refers invalid Swift Code. |
| bt_invalid_description | Transfer includes invalid description. |
| bt_invalid_address_line | Transfer includes invalid address. |
| bt_invalid_address_city | Transfer includes invalid address city. |
| bt_invalid_fields | Transfer contains invalid data for some fields. Please, contact the support team. |
| bt_not_allowed | Transfer is not allowed. Please, contact the support team. |
| bt_unknown_error | Unknown error. Development team will be notified about it right away. |