Direct Debit funding source validation codes The codes below may occur during Direct Debit funding source’s validation and will be assigned to funding source record: { ... "title": "Sample DirectDebit Source", "validation_status": "invalid", "validation_issue_code":...
Introduction There are numerous reasons for a direct debit to fail. The Customate system will inform you the reason for a failure. { ... "name": "IncomingDirectDebit", "status": "failed", "error_code": "dd_account_closed", "error_message": "Transfer is not allowed....
Introduction Customate Api tries to validate all incoming request’s data before starting to process payment, and returns errors in response, (i.e. verify the bank details of the Payee and the Funding source) but some errors could occur during bank transfer processing....
If you want to use an external bank account (i.e. to pull funds into a Customate wallet from via Direct Debit or pay funds to an external bank from a Customate wallet, you will need to provide details of that external bank account to Customate. Before Direct Debit...
Error code Additional information authentication_failed Incorrect authentication credentials. permission_denied Operation is not permitted for some reason (see request context and error message). not_found Requested resource wasn’t not found. invalid Incoming request...
Introduction Customate tries to inform you about the causes of the error if possible, this allows clients to correctly react to the problem at the integration level (e.g., repeat request with delay or show appropriate message in the UI). Most 4xx and 5xx responses...