DEDICATED CUSTOMER WALLETS

Unique Customer Wallets

Customate’s Unique Customer Wallets provide you and your customers with your own unique bank account for multiple currencies. The wallets can be funded via Direct Debit, Bank Transfer or Card Payments. This allows your customers to make payments into dedicated bank accounts and remove any reconciliation issues. Establish Automated Funding Schedules to make recurring Payments and Collections from these Unique Customer Wallets.

Benefits Of The Unique Customer Wallets

Digital Wallets in GBP & Euro

Members are assigned a Digital Wallet which includes their own virtual GBP and EURO bank account that can be used just like any normal bank account.

Whitelist Payees & Funding Sources

Establish your funding sources by entering your own bank account to Direct Debit your Digital Wallet or your bank card to pull funds into your Digital Wallet. You can establish your Payees to pay money from your Digital Wallet to trusted bank accounts.

Multiple Funding Options For Virtual Bank Accounts

Customate provides multiple funding options for a members Digital Wallet including bank transfer, direct debit, card payment and internal transfers from other registered members Digital Wallets.

Instant Internal Transfers Between Members

Registered members can transfer funds between each others Digital Wallets instantly.

Create Automated Payment & Collection Schedules

You can make trusted payments or invite others to pay you. Establish frequency of payments (one time or recurring) and choose the funding source (your Digital Wallet or Card or Direct Debit).

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Create Virtual Bank Accounts In Minutes

Registering is done digitally and in real time. No software installations or paperwork. We verify organisations and the beneficial owners of the business. This makes the process faster and simpler for yourself and your customers without the need to wait days for paper forms to be processed.

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Funds are Safeguarded in a ring-fenced Account

All Funds in the Digital Wallets are safeguarded under the E-Money regulations. Customate provides Secure Customer Authentication for all transactions. Transactions are visible in real time.

Real Time Notifications & Reporting

Access to your account is managed by multiple factors of authentication. You will have real time transaction reporting and visibility of all transactions. Users can edit pending transactions and schedules in real time.

Eliminate Reconciliation and Co-mingling of client funds

No more late collections or forgotten payments, just set and forget. Payments are automatically reconciled as your customers are assigned a unique bank account within their Digital Wallet. Upload contracts or files as supporting documentation.

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Assign User Permissions

Master users can assign roles to members within their organisation to add multiple levels of oversight and enforce company policies around payments.

How The Dedicated Customer Wallets Work

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Register On The Platform. Pass KYC / KYB

Register on the platform by providing the details and those of the business using the online interface. The process is intuitive and quick with no need for paperwork. You will be notified in real-time if you have been registered. We verify organisations and the beneficial owners of the business. This makes the process faster and simpler for yourself and your customers.

You Are Instantly Assigned a Unique Digital Wallet

Once you have been succesfully registered you are assigned a unique Digital Wallet which includes virtual bank accounts – GBP and EURO. This works just like any other bank account.

Load Funds In and Make Payments Out.

To add funds, you can transfer funds directly into your Digital Wallet from your own bank via bank transfer. Alternatively, you can invite other members to pay you or white-list other funding sources including Direct Debits and Cards to pull funds from your bank accounts and cards into your Digital Wallet. To use funds in your Digital Wallet, white-list your Payees and send funds out one-time or via our automated Payment scheduling.

Uses For A Dedicated Customer Wallet

Members are digitally on-boarded, assigned a unique Digital Wallet that has virtual bank accounts from which they can pay and collect rent, fees and subscriptions. Members can establish an automated payment schedule and choose a funding source to pay recurring subscriptions. Eliminate reconcilliation and co-mingling of clients funds.

The Business is verified and can be assigned a unique Digital Wallet instantly which contains unique virtual bank accounts from which they can pay fees. Members can establish a schedule and choose a funding source to pay recurring fees or subscriptions. Eliminate reconcilliation and co-mingling of clients funds.

Donations to a nominated charity are easily managed by simply registering on the Customate platform and selecting the nominated charity that is on the Customate platform. Donate one-time by direct transfer from your Digital Wallet to the charities Digital Wallet or establish an automated payment schedule that funds your Digital Wallet by Direct Debit, Bank Transfer or Card payment and transfers to the charity on a set time schedule. For the charity this eliminates reconcilliation issues.
Have your clients register to verify their identity and credit worthiness and get assigned a Digital Wallet with their own unique virtual bank accounts. They can fund their Digital Wallet via bank transfer, Direct Debit or Card payment. Establish an automated payment schedule to get paid on time or have them prefund a digital escrow wallet before you provide the service to ensure there is no risk of payment default. Customate holds the funds in the escrow wallet until the service is completed.
Have your attendees or members register with Customate to verify their identity and get assigned a Digital Wallet with their own unique virtual bank accounts. They can fund their Digital Wallet via bank transfer, Direct Debit or Card payment. Establish an automated payment schedule to get paid on time.

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GoCustomate is not a bank. We don’t take risks with your money, so it isn’t covered by the Financial Services Compensation Scheme. Your money is kept in a protected, ring-fenced account, safeguarded under UK Electronic Money Regulations 2011. Customate Ltd (“GoCustomate) is a company registered in England and Wales whose registered office is at  71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom and whose registered number is 11491229. Customate Ltd operates under the licence of PerfectCard DAC, authorised by the Central Bank of Ireland under the European Union (Payment Service) Regulations 2018 (Register ref: C95957) for the issuing of electronic money.